Shipping Policy

Shipping policy


We have 3 and 5 working days handling time before our products are shipped out. 

 

Our team does not control the delivery timeframe. We cannot control any delays caused by the USPS, UPS, Fedex, or DHL If you have any questions, email us at contact@4house.online.

 

Our products take 15-25 business days for delivery.

 

Our Return Policy

If you still need to return a product we understand, here are the details:

You can return the backdrops up to 7 days from the date of purchase.

You are responsible for the return shipping fees.

 

Please fill out the tracking form below for a guaranteed return. We need the tracking number to process the return.

 

Products must be in new and unused condition.

 

Products with a Custom Logo are not returnable.

 

You will receive a full product refund, not including shipping. Refunds will be applied to the card or PayPal account you used to make the original purchase. Refunds will be issued within 10 business days of receipt of the product.

 

Any shipping problems—for example, missing or incorrect items—must be reported within 72 hours of receiving your package. If you have any questions, email us at contato@4houseonline.com